In honor of Global Shop next week we thought we’d would share with you our thoughts on how independent retailers can benefit from engaging the services of a retail design consultancy. Regardless of whether run a “pop-up”, one store or a dozen stores it’s worth considering enlisting some outside help if you want and need it to give your retail experience a shot in the arm.
A Design Team Works Within Your Budget
You are the expert when it comes to your business. We’ll say that time and time again. You built it from the ground up. There’s no denying your knowledge and dedication. Why would you need or want a design consultant?
Well, sometimes it’s good to get a fresh set of eyes looking at something. They can provide experienced and professional insight. And it may be worth getting some help so you can step back to concentrate on other aspects of the business that need your attention more. A consultant costs as much, or as little as you have budgeted for your project. And they can help immensely.
As a retail design consultancy we start by meeting with you to review your business; learn from you the opportunities you face and assess areas where we can add value. A retail design services can run from a few hundred dollars to tens of thousands of dollars depending on the scope and complexity of the project. The services you’ll receive are outlined in a proposal ahead of time, and each phase can be agreed upon to suit your time and budgetary needs. Truly, no project is too big or small.
Retail Designers Offer A Variety Of Services
Whether you are just starting out or you’ve been in the business for ages, it is critical that you connect to customers and your brand speaks with one voice. There are a variety of ways a design team can help. Here are some examples that would be of benefit to independent retailers:
Graphic Design – this includes branding, such as creating a logo or style guide for your store. Also graphic design covers in store signage and way-finding. The designers can use art, illustration, typography and photography to create inspiring graphics that hit your guests sense of style and emotion, putting them in the frame of mind to fall in love with your brand. Related to graphics is packaging design – so if you have a need to actually brand product, say juice bottles, soap or salon products – the design team can design those solutions as well to give a cohesive brand message to guests.
Interior Design – this is retail experience on a macro level. Everything on the inside of your store, from flooring to walls to lighting and ceiling influences how guests feel while they are shopping. Also space planning which is important, so that your store has good traffic flow. It can be as simple as rearranging and curating what you already have, to a complete extreme store makeover.
Visual Merchandising & Display Design – in concert with graphics, the design of the displays and fixtures that your products go on can make a impact on the experience. Your designer can select stock displays or design custom ones that can be made within your budget. Displays make sure your product is the star and is delightful to shop. Visual Merchandising attracts and helps tell your story.
Project Management & Sourcing – the design team can manage the project from kickoff, to design brief, through design and specification, ultimately to retail implementation. Designers are experts at managing multiple programs and assuring they are completed to specification, on time and on budget. Especially if you are trying something out for the first time, having sourcing help can come in handy.
Research, Trends, and Sustainability Consulting – design firms are a great resource for the latest trends, or areas where you may not be as knowledgable such as environmental sustainability. Plus if you need someone to research the market, your competition or your customers, a consultancy can provide those services. This can help your business beyond just how your store looks and functions.
A Retail Design Team Works With You
As I said, you’re the expert when it comes to your brand. Meet with your designers and assess your unique business and brand situation. Then the design team will make recommendations and provide design solutions as necessary. Equally important they’ll tell you what you don’t need. It certainly is not a one person dance; the design team you’ve hired is your partner. They’ll bring fresh perspective and interesting ideas, and be able to work seamlessly with your in-house resources. In the end your brand story will attract and connect with guests at every touch point. And you will save yourself from the frustration, not to mention time and money, of trying to do everything yourself.
You may not need an outside design firm to help you out. I’ve been in plenty of independent retailers that are doing an awesome job all by themselves. But at least be aware that these services are out there. They add value to the most critical part of your business: telling your brand story to guests. Take advantage of the professional perspective, creativity and talent that a retail design team can bring to your store.
The brand you built deserves it.
In what ways do you think you could benefit from engaging a retail designer?
If you don’t use a designer, why not?
Share your thoughts in the comments below. Happy retailing merchant peeps!
Chris Weigand has been designing innovative retail solutions for over 15 years. The results of his work can be found in over 30,000 retail doors, enhancing the shopper experience and improving sales. If you are an independent retailer who would like to find out how Chris Weigand Design can help your brand connect with guests, visit our website at www.chrisweiganddesign.com We are actively looking for great new clients to partner with, creating awesome retail experiences.